How long will it take to receive my order? Colored bob wig products will usually dispatched within 5 days via FedEx/DHL after payment. The arrival time depends on a different area, most of the country will arrive within 2-5 working days after being posted.
Express does not accept any address with P.O.Box.
Please ensure your address is correct, changing the address after parcel after the parcel left the factory will cost an extra fee.
Please leave your phone number when filling the bill information. We couldn’t ship the hair without a phone number.
We usually declare the items as “Wig Sample”, “Synthetic Hair” or “Blended Wig” on your package is to avoid the custom tax.
Your satisfaction is our goal. If you are unhappy with your purchase, you can return the items with Original status in 15 days.
Please make sure to contact us via email at first. The unauthorized returns will not be accepted. All merchandise returns must be unworn, unwashed, uncut, undyed, and keep original status, sill has the original package & gifts attached.
If you have any problems with order/products/payment, please contact us at first. If you return the items without contacting us, or if there is no reason to dispute, we will not ensure your refund and will make a complaint according to the policy. The return info will be sent to you after contacting us. The unauthorized return of products will not be accepted.
We recommend shipping packages back usingFedExshipping with a tracking number for convenience, as we are not responsible for lost or stolen packages.
If you received an incorrect item, please contact us within 24 hours of receiving your package. Contact email: firstname.lastname@example.org